1. Acceptance of terms
By accessing or using 11 Plus Writing Coach, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use the service.
2. Eligibility and account responsibility
- You must be legally capable of entering into a binding agreement to use the service.
- You are responsible for maintaining the confidentiality of your account credentials.
- You are responsible for all activity that occurs under your account.
- You agree to provide accurate information and keep it up to date.
3. Permitted use
You may use the service for lawful, personal, and educational support purposes. You must not:
- Use the service for unlawful, abusive, or fraudulent activity.
- Attempt to access, interfere with, or damage systems or security controls.
- Copy, reverse engineer, resell, or exploit the service except as permitted by law.
- Upload content that infringes intellectual property or privacy rights.
4. Subscriptions, billing, and cancellations
- Some features may require a paid subscription.
- Prices, billing cycles, and plan features are shown in the product at the time of purchase.
- You authorise us and our payment providers to charge applicable fees and taxes.
- Unless stated otherwise, subscriptions renew automatically until cancelled.
- You can manage or cancel subscriptions through the billing portal in your account.
5. User content and licences
You retain ownership of content you submit. You grant us a limited licence to host, process, and display that content as needed to operate, secure, and improve the service.
You are responsible for ensuring you have the rights to submit any content you upload.
6. Intellectual property
The service, including software, branding, design, and content provided by us, is protected by intellectual property laws. Except for limited usage rights granted in these terms, no rights are transferred to you.
7. Service availability and changes
We may update, modify, suspend, or discontinue features at any time. We aim to maintain service availability but do not guarantee uninterrupted or error-free operation.
8. Suspension and termination
We may suspend or terminate access if you breach these terms, create legal or security risk, or misuse the service. You may stop using the service at any time.
9. Disclaimers
The service is provided on an as-is and as-available basis. We do not guarantee specific educational outcomes, exam results, or uninterrupted availability.
10. Limitation of liability
To the maximum extent permitted by law, 11 Plus Writing Coach is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, or data arising from use of the service.
11. Indemnity
You agree to indemnify and hold harmless 11 Plus Writing Coach from claims, damages, and expenses resulting from your misuse of the service, your content, or your breach of these terms.
12. Governing law
These terms are governed by the laws of England and Wales, without regard to conflict of law principles.
13. Changes to these terms
We may revise these Terms of Service periodically. Updated terms become effective when posted, unless stated otherwise. Continued use after updates means you accept the revised terms.
14. Contact
If you have questions about these terms, contact [email protected].